We are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard any data you provide when using our website or contacting us directly.

Information We Collect

When you use our services, we may collect details such as:

  • Information you provide through online forms (e.g., vehicle details, name, contact information).
  • Records of communication if you contact us by phone, email, or form submission.
  • Optional feedback or survey responses.
  • Photos of your vehicle where required for valuation or verification.
  • General demographic insights to help us improve our services.

How We Use Your Information

We use the information you provide to:

  • Generate accurate vehicle quotes.
  • Improve our services and customer experience.
  • Communicate with you about your enquiry, booking, or related services.
  • Meet legal and contractual obligations.
  • Share updates about our services (where you have not opted out).

We may contact you via email, phone, SMS, or post. You can update your communication preferences at any time.

Data Storage & Security

Your information is stored securely on protected servers. While we take every reasonable step to safeguard your data, online transmission cannot be guaranteed as completely secure. Any information you share is at your own risk, though once received, we apply strict security measures to prevent unauthorised access.

Cookies

Our website uses cookies to ensure it works effectively, improve usability, and analyse site performance. Cookies do not personally identify you, but help us recognise returning visitors and understand how our site is used. You can manage or disable cookies in your browser settings. Please note that blocking cookies may affect website functionality.

Third-Party Services

We may share limited information with trusted third parties for service delivery, marketing or analytics. Any shared data is handled securely and in accordance with UK data protection laws.

Your Rights

You have the right to:

  • Request a copy of the information we hold about you.
  • Ask us to correct or remove inaccurate data.
  • Withdraw consent for certain uses of your data.

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 [info@scrapmycaruk.com]
📞 [0161 883 3074]